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Grievances Redressal Mechanism

ANNADA COLLEGE, HAZARIBAG

Annada College, Hazaribag has a Grievance Redressal Cell to redress the grievances of the Parents,Students and Staff. The complainant (Parents, Students and Staff)can approach the cell to voice their grievances regarding academic, library and other complainants (students, parents & staffs) services. The complainant can submit his or her written/verbal grievance to the respective Head of Department, who submits the same to the Cell immediately. The Cell redresses the grievances by sorting out the problems promptly and judiciously. The cases are attended promptly on receipt of written/verbal grievances from the complainants. The cell review all the cases and acts as per the polices laid down in this regard by the UGC/ University/ Management/ Centre & State Govt., etc.

Composition

Sl No. Role Designation
1. Chairman Principal, Annada College, Hazaribag
2. Group A Chairman and HoD of all Departments
3. Group B Chairman and Women Empowerment Cell of the College
4. Group C Chairman and Anti-Ragging Cell

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Purpose

Grievances Redressal Cell is formed inorder to keep the healthy working atmosphere among the staff, students & parents. This Cell helps Staff, Students & Parents to record their complaints and solve their problems related to academics, resources and personal grievances. Ragging Complaintsare handled as per ragging rules and laws available by the Anti-Ragging Cell andWoman Harassment complaintsare handled by Women EmpowermentCell- NIRVAYA of the college as per government guidelines.

Scope

All Students, Parents & Staff of Annada College, Hazaribag can lodge their complaints regarding their problems.Students can also lodge Ragging complaint. The person concerned can personally approach and write/ e-mail any member of the Cell. The Complainant can send email on annadacollege@gmail.com or write an application and submit it directly to Principal, Annada College, Hazaribag or through the Head of the Department.